Life is a journey filled with challenges, and most of us need a little support along the way. Resources for Living (RFL) is here to help. Available to all JCPenney U.S. and Puerto Rico associates and their household family members, Resources for Living provides free support for your mental well-being and everyday life needs. Representatives are standing by to help and can provide support in English, Spanish, and over 150 other languages. Review the EAP Program Description, then call or go online to get started with the following services.
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Emotional and Mental Well-Being
Did you know that 1 in 5 Americans live with a mental health condition? Even though emotional and mental health struggles are common, many people avoid seeking help because they are embarrassed or even deny that they have a problem. You don’t have to suffer in silence.
You can get better, and when you need a shoulder to lean on, Resources for Living is here 24/7/365 to provide the confidential support you need to face life’s challenges. When you call or connect with an RLF representative online, you can choose the support options that best fit your needs. Support is available in English, Spanish, multiple other languages, and ASL.
Counseling Services
You can meet life’s challenges with new tools, skills, and confidence by working with a licensed counselor. You can access to up to six (6) free confidential sessions per issue per year. Services are available face-to-face or online through televideo or chat therapy.
Counselors can help with a wide range of issues, such as:
- Managing stress and anxiety
- Grief and loss
- Depression
- Substance misuse
- Relationship support
- Self-esteem and personal development
- Family issues
- Work-life balance and more
In-the-Moment Support
Anxiety disorders affect over 40 million people in America. When life’s worries become overwhelming, you can access in-the-moment support. Call 24 hours a day, seven days a week, to speak to a trained therapist. They can help you handle life’s pressures and develop coping techniques to build your resilience so you can live your best life.
Digital Self-Paced Learning
Want to learn more about mental well-being and self-care? Go online or download the mobile app to access videos, podcasts, webinars, self-assessments, articles, and other learning tools.
You can also access Mind Companion Self-care, an online mental well-being program that provides support where and where you need it. This digital self-paced program includes access to evidence-based support tools to help you better manage your condition. Watch the demo video to learn more about this program.
Daily Life Assistance
When you need real solutions for life’s real problems, Resources for Living can help. Representatives are available 24 hours a day to provide you with personalized guidance to help you find resources for:
- Child and elder care providers
- Adoption and parenting support
- Pet care providers
- Summer programs for kids
- Convenience services such as home cleaning and lawn care
Financial and Legal Services
You can get a free 30-minute phone consultation with an attorney or financial advisor for topics like:
- Family or domestic law
- Credit and debit issues
- Wills and estate planning
- Retirement or financial planning
- Civil and criminal law
- College funding
- Real estate
- Tax and IRS questions
You will receive a 25% discount if you opt for services beyond the initial consultation. You also have access to free legal documents and forms, financial assessments, articles, forms, and calculators.
JCPenney Manager Services
The Resources for Living Leader Center is here to help all JCPenney managers. When you have concerns, you can access unlimited management consultations and referrals, webinars, and critical incident support. Talk to your Human Resources Business Partner for details on how to use these tools.
Remember, all U.S. and Puerto Rico JCPenney Full-Time and Part-Time associates can access Resources for Living 24 hours a day. Don't let life's challenges weigh you down—contact Resources for Living today by visiting ResourcesForLiving.com or calling 1-833-718-0295. Don’t forget to download the app (Apple or Android) for on-the-go care. To learn more about Resources for Living and other JCPenney benefits, visit yourjcpbenefits.com.
